This article provides a primer on the difference between cash and profit.
Business Management Blog
“If we were supposed to talk more than we listen, we would have two tongues and one ear.” – Mark Twain. Michael Bungay Stanier, in his entertaining and easy-to-digest book The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever, outlines the formula for asking great questions that allow you to… Read more »
One of the most common frustrations business leaders share with us is the difficulty they have developing their managers into leaders. If you share this challenge, consider these questions. What is Leadership? The answer to this basic question is at the heart of many peoples’ failure to display leadership qualities, so try this simple exercise…. Read more »
It’s a classic business error. The best sales person is promoted to management, causing revenues to suffer as they divert attention from making their own sales to performing management activities ineffectively. And it doesn’t just happen in sales. The same scenario plays out: In professional service organizations the most capable engineer begins to manage staff,… Read more »
Everyone experiences it – knowing something needs to be done but finding every possible reason not to do it. Eventually, the deadline looms and we do it – or we don’t, in which case it probably wasn’t that important anyway. Like most business problems, getting out of the rut requires a clear strategy. Here’s how… Read more »
The word benchmarking means many things to many people. “Benchmarking” evaluates performance by measuring what companies are doing or / and the results they are getting against some predetermined standards. Companies that benchmark can identify best practices and apply them to their own business. The greatest benefit of benchmarking is its ability to introduce a… Read more »
Problem employees are middling performers with middling attitudes. Often, they do one or two things very well but are dreadful at others. Sometimes they are capable of doing almost any job in the company, but excel at nothing. Regardless, you know that the people in your company are its greatest asset. You want to treat… Read more »
Recruiting is a process that can be optimized and improved over time. The best companies know this and put their greatest efforts into their “people systems” in an effort to build an engaged workforce. Recruiting is just the first step in that process, and employee engagement starts there. According to Gallup, “Work units in the… Read more »
People can’t live up to your expectations if they don’t know what they are. Yet a breakdown of this communication is often the root cause of any failure to accomplish a goal. Managers are always telling us: “This can’t continue, but I want to give them a fair chance. How do I know if it’s… Read more »
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