Change Is Hard

Even the best leaders are occasionally frustrated by their inability to change the systems and the behaviours in their organization. They either know exactly what needs to be done but can’t get their people to just do it or are unsure of where to start. While knowing what needs to be done is helpful, convincing others to try those new things and then keep doing them is usually the tricky part.

Does any of this sound familiar to you?

  • People excitedly take on initiatives, only to let them fall by the wayside after.
  • Meetings drag on as problems are repeatedly discussed with no solutions in sight.
  • Mistakes are repeated in the business despite people’s best efforts and training.

If it does, our change management and implementation approach will solve these problems. Permanently.

How It Works

We’ve worked with hundreds of organizations to overcome their inertia and implement lasting, valuable organizational change. We use proven tactics that combine best practices from psychology and business management to ensure that change not only happens, but also sticks.

Through analysis and strategic planning we uncover and prioritize the foundational systems that need to be upgraded to solve your toughest problems and act on your greatest opportunities. We then work with you and your team to implement those foundational systems until they stick. Once the systems are in place, we act as accountability partners via ongoing strategic planning and advisory services to ensure continual improvement in results.

  • If you know there’s room to improve but don’t know how, our implementation is for you.
  • If you’re tired of knowing what to do but being too stretched to do it, this is for you too.
  • If you’re looking to just say yes and step back, our hands-on approach won’t work.

What’s Included

Deep implementation of the best practices and foundational systems that will help you achieve your goals. We work shoulder-to-shoulder with your team to make organizational change stick in each of the following functional areas:

Leadership

  • Vision, purpose, values
  • Strategic planning
  • Market positioning
  • Continuity and succession

Management

  • Goal setting
  • Motivation
  • Effective communication
  • Conflict management

Measurement

  • Budgeting
  • Cash flow forecasting
  • Key performance metrics
  • Executive dashboards

Process

  • Macro process flows
  • Procedures (SOPs)
  • Documentation systems
  • Continuous improvement

People

  • Organizational structure
  • Job descriptions
  • Recruiting
  • Performance management

Communication

  • The Big Five
  • Key success factors
  • Tools and templates
  • Meeting facilitation

Sales

  • Sales systems and process
  • Managing sales teams
  • Forecasting revenue
  • Proposals

Operations

  • Estimating
  • Scheduling
  • Project Management
  • Job Costing

Learn More

If your business keeps running into the same roadblocks, it’s past time to end the frustration. Let’s have a conversation and if we think we can help, we’ll talk again.

Book A Call

FAQ

The questions about our approach and implementation services are as unique as the businesses we deal with. Here are some answers to get you started.

What does change management and implementation cost?

There are hard and soft costs when it comes to implementation.

The hard costs are our project fees and those typically start at $10,000, but that is rarely where they end. We don’t charge by the hour, we charge by the project, and we base our fees on value, not time. We won’t take on work we can’t see delivering at least a 2:1 return on that investment, which means that most clients are happy to pay more, because they get more. If every time they hand us $10 we hand back $20, they’re going to keep handing us $10 as long as they can.

Often, people ask the cost question when they are worried about value. We remove that barrier with our brand promise. We won’t invoice you if we don’t think the value is there, and we invite you not to pay us if you can’t see value in our work. It’s that simple. No financial risk for Bellrock clients.

The real cost, of course, is the time that you and your team invest with us, and the opportunity cost of investing it with us instead of someone or something else.

How long does change management and implementation take?

Ideally, we work in quarterly sprints, so a short engagement runs three months and a long engagement runs a year or two. That’s just how long it typically takes for the new systems to become entrenched in the business, but some companies are faster and some are slower.

What causes organizational change to fail?

In any business, you can draw a pretty direct line from the results to the leader. All of the good things, and all of the bad things. We work hard to qualify our clients before we get engaged with them to ensure the necessary ingredients for success are in place and if not, we’re plain spoken and direct about what’s missing. We’ve gotten it right hundreds of times. We’ve gotten it wrong three times. Those clients didn’t pay.

Is change management and implementation applicable to small business?

In small business, change management and implementation is even more valuable than in large companies because typically the “managers” spend the majority of their time being “doers”, not sitting behind their desks giving orders.

Big or small, companies hire consultants for one of three reasons.

  1. They don’t have time to do the work themselves.
  2. They don’t know how to do the work themselves.
  3. Their time is more valuably spent working on something else.

 

Related Case Studies

Wondering if implementation will really get results? Learn how it worked for these companies.

“Within one year, Bellrock helped me to develop my business to a level which would have taken a lifetime.”

Related Reading

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