Fresh Perspective.

Lasting Results.


Are Job Descriptions Useful?

& Accountability, Leadership.

A job description defines, in writing, a person’s duties, authorities (tasks they can do without asking permission first), performance criteria, and the qualifications for the role. There are many benefits to using job descriptions, so why do so many small businesses operate without them?

How Busy People Keep Current

& Leadership, Strategy.

How can business people stay informed, current, even ahead of the competition when it comes to the best practices in their industry? Good time management skills help, but the world does not need another time management article. Assuming you know to set goals, prioritize, commit, etc. where can you find the information you need and the time to consume it?

How to Deliver the Company Address

& Accountability, Leadership.

leader delivering the company address

In our work as consultants to various businesses, we have witnessed what we hope isn’t a growing trend but rather a neglected area of leadership practice: the infrequency of formal company addresses or town halls. From the leader’s perspective, this makes sense. We hear, “They already know what we do and why we do it,”… Read more »

Staff Appreciation

& Accountability, Leadership, Measurement.

But it is not always easy to find ready-made, hospitable, seasoned service people. Is good help hard to find, or can you take anyone and make them great? Small business leaders often side with the former, but best practices repeatedly prove the latter is more accurate. Let’s take a look at some of the best… Read more »

The Five Steps to Prepare for Succession

& Leadership.

What triggers a small business owner to surrender control of their company, either by transferring leadership or ownership or both? Overwhelmingly, the circumstances surrounding succession in a business are predicated by one of two external factors.

Improving Leadership Team Performance

& Accountability, Leadership.

Congratulations! You weathered the economic storm of 2009 and kept your corporate ship afloat. As the saying goes, a high tide floats all boats – it’s when the water levels go down the skipper is really tested. Last year was the lowest tide in decades. Year end typically saw businesses holding on to the company’s remaining cash, running break-even budgets, feeling hesitant over how much they had already lost and fearful of losing more.