Fresh Perspective.

Lasting Results.

Leadership

4 Steps to Implement Values

& Accountability, Leadership.

Part of your strategic planning process is to develop (and confirm) your company’s values statements. But after you do that, what’s next? Surely you can do more than paint them on the wall where people will ignore them until they become just part of the wallpaper. As with everything in business, the ideas are helpful,… Read more »

Does Your Company Have Broken Windows?

& Accountability, Leadership.

Malcolm Gladwell’s Tipping Point popularized the “Broken Windows Theory” with a story about New York City in the 1990s. Crime was rampant, but the police force did not have the budget or other resources they felt necessary to address the problem. Parts of the city looked like war zones, bombed and burned out, and New… Read more »

Vision Statements: Don’t Make These Mistakes

& Leadership, Strategy.

Your company’s strategy can be encapsulated in its vision, mission, purpose, and values. Could there be anything more important than the ability to clearly communicate to your clients, your staff, your suppliers and your future employees the answers to questions about why you exist, where you are going, and how you conduct yourself? Unfortunately, most… Read more »

Building Exceptional Managers

& Leadership.

One would assume that if you find a strong leader in a company, that person is innately able to build great managers. But for some leaders – in fact, many leaders – their abilities rest more in attracting and retaining great talent than teaching that talent the best practices and managerial skills to do their… Read more »

Five Habits of Strong Leaders

& Accountability, Leadership.

The correlation between the performance of an organization and its leadership is obvious when you compare only a few companies. And if they are in the middle of a change initiative, leadership becomes an even more important factor. The companies that we’ve seen enjoying the highest returns are those with a leadership team that exhibits five… Read more »

Culture Via Hollywood

& Leadership.

Trying to explain what it is like to work with your organization is like trying to describe the colour blue to a blind person. We embed ourselves in a couple dozen companies a year, and every one of them is unique. There are inside jokes, quirky personalities, and a whole lexicon of references and language… Read more »

Why and How: Employee Interviews and Surveys

& Leadership.

Annual employee surveys gather critical information about what staff members really think of their jobs. If constructed well, a survey provides great insight into what the company excels at, and what it could do better. But many companies do not formally survey their employees simply because they haven’t figured out how to do it effectively,… Read more »