Fresh Perspective.
Lasting Results.
“We need to talk,” are the four words no leader wants to hear because too often they’re followed by some version of, “I quit.” Your palms get sweaty, your heart starts to pound…not again. Sigh. Once you’ve calmed yourself, the grim reality sets in that you are going to have to: Do their job while… Read more »
One of the toughest decisions a manager makes is whether to fire someone. Sure, if they’re walking out of the office with a monitor under one arm and a big bag of money under the other, the decision is clear. But it’s rarely that obvious. Usually, the person is a middling performer but people like… Read more »
Procrastination is a form of self-regulation failure that involves prioritizing short-term mood repair over the long-term pursuit of intended actions (Sirois & Pychyl, 2013). Basically, it’s more fun to watch TV or read a book than to clean the toilet. At least, in the moment. The problem is that the toilet isn’t going to clean… Read more »
In Good to Great, Jim Collins taught us that we need to get the right people in the right seats. In small business, the seats are fairly standard: President, General Manager, Sales Manager, Operations Manager, Finance Manger…There are industry-specific variations on this theme but those five titles represent the foundational core to most businesses with… Read more »
The Fundamental Attribution Error is a concept in psychology where one attributes others’ actions to their personality or character, while attributing the cause of one’s own actions to the circumstances they find themselves in. In other words, if I do something wrong, I couldn’t help it. If you do something wrong, you could’ve prevented it…. Read more »
When the crisis hits, it’s human nature for leadership to turn inward and start scrambling. How can we pivot? How can we make payroll? What’s going to happen to my business? My family? Will we even survive? The weight of not just being the support for your family but for all the families under your… Read more »
Speaking engagements are such a fun opportunity to gather intelligence on what’s going on in the practice of management. While Bellrock focuses on small business, seminars allow us to access a much broader audience of professionals. A version of this question came up three times in three weeks at various seminars in Vancouver: “My boss… Read more »
In the first class of our management training programs, we ask what each participant’s goals are. How to manage time, how to delegate, how to motivate, and how to develop employees are common requests. But the lucky few slated for promotion also ask, “How do I manage my peers? I used to be their co-worker… Read more »
If you are experiencing the mid-career crisis, you are not alone. In 2004, Blanchflower and Oswald (and the Gallup organization in 2008) studied psychological well-being as it relates to age. What they found is a u-curve, with well-being bottoming out around age 50 and then increasing to its peak when people reach their 80’s. A… Read more »
Directing to Delegating A planned approach to employee development is the most effective way to get things off your plate and onto your team’s. Yet some managers only think of delegating when their work is spilling off their plate and they see no other option but to hand it off. While a more measured approach… Read more »
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