Fresh Perspective.
Lasting Results.
Ask a leader what the most valuable part of their company is and they almost always say, “the people.” The best companies also behave that way – their most robust systems and processes revolve around their people. Hiring them, onboarding them, developing them, and retaining them. Recruiting is costly and fraught with challenges. Once a… Read more »
One of the toughest decisions a manager makes is whether to fire someone. Sure, if they’re walking out of the office with a monitor under one arm and a big bag of money under the other, the decision is clear. But it’s rarely that obvious. Usually, the person is a middling performer but people like… Read more »
Few business leaders are immune to the anxiety and discomfort that go along with discussions of compensation. What we hear: “They think the bonus is a guaranteed part of their pay. It’s entitlement!” “They expect to be gifted equity for time served.” “They brought me an internet search that indicated they were 50% underpaid. That… Read more »
In Good to Great, Jim Collins taught us that we need to get the right people in the right seats. In small business, the seats are fairly standard: President, General Manager, Sales Manager, Operations Manager, Finance Manger…There are industry-specific variations on this theme but those five titles represent the foundational core to most businesses with… Read more »
Annual employee surveys gather critical information about what staff members really think of their jobs. If constructed well, a survey provides great insight into what the company excels at, and what it could do better. But many companies do not formally survey their employees simply because they haven’t figured out how to do it effectively,… Read more »
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