Fresh Perspective.

Lasting Results.

customer service

Five Not-So-Stressful Tips to Resolve Customer Complaints

& Sales.

While much has been said on how to avoid complaints from your customers, they will still happen. Assuming you’re a good person trying hard, being told you aren’t delivering takes your lizard brain from zero to sixty in a flash. You are under attack! Your heart starts pounding, blood flows from the extremities, you feel… Read more »

5 Hours to a New Customer

& Sales.

Business in Vancouver asked us what advice we would give an established business to help them find new customers. The answer?  Do Something. There are many strategies for finding clients – approach new markets, offer different services, create a unique product, or enter a geographic region you’ve never tried. While business leaders spend a lot… Read more »