“We need to talk,” are the four words no leader wants to hear because too often they’re followed by some version of, “I quit.” Your palms get sweaty, your heart starts to pound…not again. Sigh. Once you’ve calmed yourself, the grim reality sets in that you are going to have to: Do their job while… Read more »
Ask a leader what the most valuable part of their company is and they almost always say, “the people.” The best companies also behave that way – their most robust systems and processes revolve around their people. Hiring them, onboarding them, developing them, and retaining them. Recruiting is costly and fraught with challenges. Once a… Read more »
One of the first steps in crafting good interview questions is knowing what you are looking for in a candidate and, of course, this is different for every company and every position. To illustrate how to craft great questions, we’ll assume one of the strengths we want to assess is the candidate’s problem-solving ability. Use… Read more »
The goal of an employee onboarding process is to improve company productivity by quickly increasing a new employee’s effectiveness. The process begins the day the offer of employment is accepted and lasts until the end of the 90-day probationary period. Once the offer has been accepted, it becomes the manager’s job to ensure that the… Read more »
Finding a great sales person is tricky. They need to have strong technical knowledge of your industry, be personable, and be willing to report their activities back to head office. You’d like them to be terrific at hunting and prospecting for new clients, but they should also provide outstanding customer service and be excellent at… Read more »
People intuitively understand that there is value in an outside perspective. How much value, however, is largely dependent on whose perspective you get. The difference between good and great is often counter-intuitive, and a consultant’s value can be tough to decipher in just a meeting or two. Finding the right consultant was Bellrock’s challenge when… Read more »
Missed Part 1 or 2 of our series? Check out Finding the Talent Pool for Your Tribe and Finding The One. Most leaders have the best of intentions at the start of the recruiting process, thinking that when this person comes onboard, this time things will be different. You will teach him everything he needs… Read more »
If you consider your people one of your business’s greatest assets, then finding and retaining exceptional managers is a very high priority for you. Those who achieve success in this quest acknowledge that a great manager will pay dividends for many years, and finding a great manager is a time consuming process.
How many times have you thought: “If we just find the right people, everything else will fall into place.” A good hire can add hundreds of thousands of dollars to your bottom line, and a great hire transforms that one-time bump into an annuity paying dividends year after year. But how will you find that great hire?