Module 1: The Ideal Team Player
This module introduces participants to the Ideal Team Player: someone who is humble, hungry, and smart. When these virtues are embraced by all, it powerfully accelerates the potential to become a high-performance team.
Concepts covered: How to identify Ideal Team Players, how to manage people with different virtues, and action plans for self-development.
Module 2: The 6 Types of Working Genius
Teams that use The 6 Types of Working Genius get more done in less time by maximizing people’s geniuses and minimizing work in their frustrations.
Concepts covered: How to identify the Six Types of Working Genius, mapping overlaps and gaps within teams, and finding ways to reduce frustration and increase productivity.
Module 3: The Five Dysfunctions
With the right people in the right seats, it’s now time to help those people resolve any dysfunction and focus on building trust, engaging in healthy conflict, committing to action, improving accountability, and ultimately delivering on results.
Concepts covered: The Five Dysfunctions of a Team, identifying and resolving different dysfunctions, conflict styles and engaging in healthy conflict, and KPIs.
Module 4: Building Trust
Teams that trust each other at a foundational level operate without filters. They can be vulnerable about their mistakes, fears, and behaviours, which allows the team to support each other and get to where 1 + 1 = 3. Without trust, individuals don’t ask for help or provide constructive feedback, and conceal their mistakes and weaknesses to the detriment of the greater good.
Concepts covered: Defining trust, the “fundamental attribution error”, and how to build trust.
Module 5: Mastering Conflict
Teams that disagree passionately with one another can delve deeply into the issues and decisions that are key to the organization’s success without fear. They don’t hesitate to challenge one another in the spirit of making great decisions. Without conflict, meetings are boring, the most important issues tend to fester, while back-channel politicking thrives.
Concepts covered: Healthy vs. unhealthy conflict, conflict styles, and how to communicate and engage in passionate debate.
Module 6: Achieving Commitment
Commitment means having the ability to express one’s views “in the room” but operating with a common voice outside of it. Without it, conflicting messages are delivered to those outside the team and the same discussions are revisited over and over again without meaningful resolution.
Concepts Covered: Developing a shared understanding of consensus, using UAS (understand, accept, and support) for decision making, and what commitment really looks like.
Module 7: Embracing Accountability
Once commitment has been reached, teams will have no difficulty holding one another accountable to those commitments. Without accountability, deadlines are missed, resentment builds among those with different standards for performance, and leaders tend to shoulder an unnecessary burden as the sole source of discipline.
Concepts covered: Defining accountability, how to hold people accountable to their commitments, and what to do when commitments consistently aren’t met.
Module 8: Focusing on Results
Teams that trust one another set aside personal agendas in support of greater team objectives. They resist giving in to ego-driven or self-serving actions that might be detrimental to the greater good. Teams that don’t focus on results rarely “win”. They become easily distracted, lose high achieving individuals, and tend to become stagnant.
Concepts covered: How to identify core results, using KPIs to drive performance, and what to do when performance is lagging.
