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Project Management

The Human Factors that Determine ROI on a Change Initiative

& Change Management, Leadership, Project Management.

The goal of change is to deliver whatever the desired outcome was that precipitated the change. No company implements a new software system just to complete the implementation. Project management criteria such as on time or on budget are necessary but not sufficient for a successful change initiative. Companies implement software to realize financial gain,… Read more »

Communication: The Leader’s Role in Change Management

& Change Management, Leadership, Project Management.

The goal of a communication plan (in change management) is to create awareness, desire, knowledge, ability, and reinforcement with each of the audiences that will be impacted by change. An effective communication plan builds awareness of the nature of the change and communicates the risks of not changing. It enables sponsors to interact with employees, formalizes feedback… Read more »

Building a Coalition: The Leader’s Role in Change Management

& Change Management, Leadership, Project Management.

In our first article on the leader’s role in change management, we outlined the leader’s role in actively and visibly participating in change. The next role they play is in building a coalition of sponsorship, which involves finding the right people in positions of authority and proximity to implement the change. Note that leaders can never… Read more »

Key Supplier Attributes

& Measurement, Production, Project Management.

“We offer the highest quality, the best service, and the lowest price. You can have any two you want.” –          Unknown Salesman There are many attributes prospects are looking for from their supplier and the sales people who say “they all just want the cheapest one” is doing your company a disservice. Describing your prospects’… Read more »