Fresh Perspective.

Lasting Results.

Accountability

Staff Appreciation

& Accountability, Leadership, Measurement.

But it is not always easy to find ready-made, hospitable, seasoned service people. Is good help hard to find, or can you take anyone and make them great? Small business leaders often side with the former, but best practices repeatedly prove the latter is more accurate. Let’s take a look at some of the best… Read more »

Do You Know Your Business Terminology?

& Accountability, Measurement.

Recently, at a fundraising luncheon for the Minerva Foundation, I was seated next to a woman who sold regalia. “Do you know what that is?” she asked. “Yes, of course,” the words jumping from my mouth before I had the chance to think. It sounded familiar. “What is it then?” she asked. “It has something to do with the flags ships fly that represent letters.” I smiled confidently until she clipped me with a terse, “No.”

Improving Leadership Team Performance

& Accountability, Leadership.

Congratulations! You weathered the economic storm of 2009 and kept your corporate ship afloat. As the saying goes, a high tide floats all boats – it’s when the water levels go down the skipper is really tested. Last year was the lowest tide in decades. Year end typically saw businesses holding on to the company’s remaining cash, running break-even budgets, feeling hesitant over how much they had already lost and fearful of losing more.