An account review is a regularly scheduled meeting between a supplier and client. It is an opportunity to review each others’ performance and working relationship and, to develop that relationship further.
Business Management Blog
An RFP (Request for Proposal) is issued as part of the procurement process to allow multiple suppliers to competitively bid on providing a product or service. If you are responding to RFPs as a business channel, employ these best practices to win more contracts more often.
A job description defines, in writing, a person’s duties, authorities (tasks they can do without asking permission first), performance criteria, and the qualifications for the role. There are many benefits to using job descriptions, so why do so many small businesses operate without them?
How can business people stay informed, current, even ahead of the competition when it comes to the best practices in their industry? Good time management skills help, but the world does not need another time management article. Assuming you know to set goals, prioritize, commit, etc. where can you find the information you need and the time to consume it?
I’m in the market for a house. We relocated to Vancouver a couple of years ago and decided to rent until we were more established in the new city. But with two small children and two growing start-up businesses, it’s time to put down some more permanent roots. Now that we’re looking at buying, I find myself closely analyzing the options for contractors and interior designers.
In our work as consultants to various businesses, we have witnessed what we hope isn’t a growing trend but rather a neglected area of leadership practice: the infrequency of formal company addresses or town halls. From the leader’s perspective, this makes sense. We hear, “They already know what we do and why we do it,”… Read more »
But it is not always easy to find ready-made, hospitable, seasoned service people. Is good help hard to find, or can you take anyone and make them great? Small business leaders often side with the former, but best practices repeatedly prove the latter is more accurate. Let’s take a look at some of the best… Read more »
“We offer the highest quality, the best service, and the lowest price. You can have any two you want.” – Unknown Salesman There are many attributes prospects are looking for from their supplier and the sales people who say “they all just want the cheapest one” is doing your company a disservice. Describing your prospects’… Read more »
A client asked me this week, “What are the top five things you would recommend we do differently to really improve our business?” Not that this year was bad¸ but they knew they were capable of so much more.
Outsiders have little appreciation for how difficult it is to profitably grow your business. The more time you spend in the office bringing in the next project or managing the staff, the further removed you are from wearing a tool belt in the field. This results in a gap in oversight and a greater challenge to… Read more »