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Business Management Blog

Does Your Company Have Broken Windows?

& Accountability, Leadership.

Malcolm Gladwell’s Tipping Point popularized the “Broken Windows Theory” with a story about New York City in the 1990s. Crime was rampant, but the police force did not have the budget or other resources they felt necessary to address the problem. Parts of the city looked like war zones, bombed and burned out, and New… Read more »

Sales Training: Who Are the Best Sales People?

& Sales.

Finding a great sales person is tricky. They need to have strong technical knowledge of your industry, be personable, and be willing to report their activities back to head office. You’d like them to be terrific at hunting and prospecting for new clients, but they should also provide outstanding customer service and be excellent at… Read more »

Vision Statements: Don’t Make These Mistakes

& Leadership, Strategy.

Your company’s strategy can be encapsulated in its vision, mission, purpose, and values. Could there be anything more important than the ability to clearly communicate to your clients, your staff, your suppliers and your future employees the answers to questions about why you exist, where you are going, and how you conduct yourself? Unfortunately, most… Read more »

Win The Work Before You Bid: The Pre-RFP Sales Process

& Sales.

To reliably bring in business, particularly from new clients, you must begin the sales process long before you write the proposal. When you know a prospect very well you can tailor your response to their RFP in a way that few competitors can and even fewer bother to do. Writing a customized response takes just as… Read more »

Building Exceptional Managers

& Leadership.

One would assume that if you find a strong leader in a company, that person is innately able to build great managers. But for some leaders – in fact, many leaders – their abilities rest more in attracting and retaining great talent than teaching that talent the best practices and managerial skills to do their… Read more »

Five Habits of Strong Leaders

& Accountability, Leadership.

The correlation between the performance of an organization and its leadership is obvious when you compare only a few companies. And if they are in the middle of a change initiative, leadership becomes an even more important factor. The companies that we’ve seen enjoying the highest returns are those with a leadership team that exhibits five… Read more »

Culture Via Hollywood

& Leadership.

Trying to explain what it is like to work with your organization is like trying to describe the colour blue to a blind person. We embed ourselves in a couple dozen companies a year, and every one of them is unique. There are inside jokes, quirky personalities, and a whole lexicon of references and language… Read more »